CONTACT JOOBIX · START WITH WHAT YOU NEED

Tell us what you're trying to understand.

Choosing between Free and Agency, checking whether prepared files fit a supported workflow, or reporting a purchase, licence or access issue? A focused message helps make the question clear without asking you to share confidential business data.

Email-first contact · Share only what is necessary · Never send account credentials

BEFORE YOU WRITE

A few details make the message easier to understand.

You do not need to send a long explanation. Name the product or topic, add the relevant device, browser or workflow, and describe what you expected and what you observed.

01

Product or topic

Tell us whether your question concerns Free, Agency, a purchase, a licence, a technical issue or privacy.

02

Relevant context

For a workflow question, describe the type of prepared file, dataset or comparison you want to review—without sending the data itself.

03

Expected and observed

For a technical question, name the product, browser, device, action taken and any visible error message.

04

Keep sensitive data out

Do not include CSV rows, search terms, credentials, licence keys, payment details or confidential client information.

YOUR MESSAGE

Share enough context to make the question clear.

Tell us which JOOBIX product or supported workflow you are asking about, what you expected and what you observed. A short, specific message is enough. Please leave out CSV rows, search terms, client or campaign names, Google Ads or CRM credentials, licence keys, payment details and other confidential data.

01ProductFree or Agency

02ContextFeature, device and browser

03ObservationWhat happened versus expected

Prefer to write from your email? joobix.co@gmail.com

CONTACT FORM

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The information submitted is used to review and respond to your request as described in the Privacy & Cookie Policy. Do not include data that is unnecessary for your enquiry.

CLEAR EXPECTATIONS

A message starts a conversation—not a service commitment.

Contacting JOOBIX does not create a consultancy, managed-service, training, monitoring, maintenance, ongoing support or response-time commitment. Any assistance available with a purchase is limited to what is expressly stated in the product description, checkout or a separate written agreement.

JOOBIX may decline or limit requests outside the offered product scope. Mandatory consumer and data-protection rights remain unaffected.

NOT SURE WHICH PRODUCT FITS?

See the difference before you decide.

Compare the supported inputs, analysis depth and outputs of JOOBIX Free and Agency before choosing your next step.

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